By Marcia Yudkin / Published on October 31th, 2007 / Business
Terminology greatly affects how people perceive value. Call

something a "brochure" and no one will want to pay for it.

Call it a "booklet" and it sounds small and insignificant,

perhaps worth up to four or five dollars. Call your digital

document an "e-book" and people instinctively compare it to

tangible books and will pay no more than what they'd pay for

something they can pick up at the bookstore. Indeed,

according to Angela Adair-Hoy, co-owner of Booklocker.com,

the magical price point for e-books is just $8.95.

Consider these alternatives.

"Special report." In the business world, people will spend

much more money for timely business information or

instruction when it's called a "special report" than for an

"e-book." A dollar per page is not unusual -- $4.00 or

$5.00 for four pages, $97 for 90 to 100 pages. My research

turned up many even higher priced special reports, where the

author already had impressive credentials, such as $195 for

a 114-page report from usability guru Jakob Nielsen's firm

and $945 for a 245-page report on Russia's aerospace

industry from Jane's, a well-known U.K. security and

international affairs information company.

"Manual." Contrary to what you might expect, packaging

material in an old-fashioned three-ring binder or a copy-

shop coil binding, sent through the mail can also increase

the perceived value of information, compared with "e-books."

This can go for as much as several hundred dollars when it's

up-to-date, advanced professional knowledge not available in

bookstores, libraries or on the Web. Fancy packaging may

even lower a manual's perceived value because it counteracts

the implicit exclusivity of such a purchase.

"Course." Instead of calling the sections "chapters," try

calling them "lessons." Presenting information as

instructional material also raises its perceived value,

because people are accustomed to paying much more for

seminars and classes than for books. A writer I know sells

120 pages of printed material, divided into eight lessons,

as a $295 course. The price includes feedback from the

instructor on assignments, which most purchasers do not get

around to submitting. Likewise, copywriter Joe Vitale has

charged as much as $1,500 for a limited-enrollment seminar

consisting mainly of five e-mailed lessons.

So before jumping on the "e-book" bandwagon, ponder the

alternatives!

Marcia Yudkin is the author of Profiting

from Booklets & Special Reports

and 50 Ways to

Turn Content into Money

, from which this

article is adapted.
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